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Returns & Shipping

30 Day Return Policy

At Locorum we provide support that allows you to easily exchange or return products you purchase here directly with the vendor.

For most physical items we have a 30 day return policy, unless otherwise stated in the item description. Gift cards are non-refundable and final sale.

Because we work with a variety of business partners in the local community for some products return policies vary slightly. If a specific item does not qualify for our 30 day return policy this will be clearly

 

communicated in the product description.

If you are not 100% satisfied with your purchase you have 30 days to return it.

However, you can not return perishable items like food; or used clothing, the clothing must be unwashed and unworn.

In order to request a return please use the contact form below and include your name, order number, the name of the product you wish to return and the reason for the return/exchange.

Thanks for shopping local!

48 Hour Shipping

At Locorum we provide a local courier service so you can pay one flat fee to order from all your favourite local brands.

Small businesses don't often fulfill 7 days a week so we guarantee 48 hour delivery from the time the brand fulfills the order, which is generally within 1 business day of purchase.

You will receive a notification when your order is fulfilled via email and you know you can expect it delivered the same day or the following one.

Gift cards are fulfilled immediately and instructions on how to redeem are provided in the confirmation email. Any questions, don't hesitate to reach out.

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30 Day Return Policy

At Locorum we provide support that allows you to easily exchange or return products you purchase here directly with the vendor.

For most physical items we have a 30 day return policy, unless otherwise stated in the item description. Gift cards are non-refundable and final sale.

Because we work with a variety of business partners in the local community for some products return policies vary slightly. If a specific item does not qualify for our 30 day return policy this will be clearly communicated in the product description.

If you are not 100% satisfied with your purchase you have 30 days to return it.

However, you can not return perishable items like food; or used clothing, the clothing must be unwashed and unworn.

In order to request a return please use the contact form below and include your name, order number, the name of the product you wish to return and the reason for the return/exchange.

Thanks for shopping local!